1. Return Timeframe

• All rented equipment must be returned by **4:00 PM** on the specified return date.
• Late returns will incur additional daily rental fees based on the agreed rental rate.

2. Condition of Returned Equipment

• All equipment must be returned in the same condition as it was rented, including all accessories (e.g., cables, stands, adapters).
• If the equipment shows signs of damage or missing parts, repair or replacement fees will be deducted from the security deposit or invoiced separately if the costs exceed the deposit.

3. Inspection Process

• Upon return, our team will inspect the equipment to confirm it is in proper working condition.
• The inspection will be completed within **24 hours** of the return, after which the refundable security deposit will be processed if applicable.

4. Early Returns

• If you wish to return the equipment earlier than the agreed return date, please notify us in advance to arrange a smooth return process.
• No refunds or partial credits will be provided for early returns unless previously agreed upon.

5. Late Returns

• If the equipment is returned after the specified return date and time without prior approval, additional fees will apply.
• For any delays due to unforeseen circumstances, contact us immediately to avoid penalty fees.

6. Lost or Damaged Equipment

• If the equipment is lost, stolen, or significantly damaged, you may be required to cover the full replacement cost.
• Optional insurance can help cover accidental damage up to a certain amount, as specified in the rental agreement.

7. Contact Information

If you have any questions or concerns regarding the return process, feel free to contact us:

• Email: info@musicneeds.co.za
• WhatsApp: 065 972 7463